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Call us to order new service, ask questions about a pending order, or upgrade your service. 

7 Days a Week, 365 Days a Year

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Contact Information

JABBA HQ:

23335 N 18th Dr. suite 122, Phoenix, Arizona 85027

MAILING ADDRESS:

428 East Thunderbird Rd Suite 646, Phoenix AZ, 85022

PHONE:

602.235.0591

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Access Customer Portal

With the Jabba Online Portal you’re able Manage your Account any time, right from your desktop or even mobile device.

Frequently Asked Questions

Internet speed is shared among the number of devices being used on an account. Actual speeds may vary and are not guaranteed. Internet speed depends on a variety of conditions, including but not limited to; performance and age of devices, number of devices running simultaneously, and congestion during peak times.

How do I sign-up for Jabba high-speed Internet service?
    • For returning outdoor antenna customers – Plug in the power to your antenna first, wait 60 seconds, then power on your wireless router. From your Internet-ready device, connect its wireless adapter to your wireless router’s password-protected network. Open a browser (i.e., Internet Explorer, Firefox, Google Chrome, or Safari) to any unsecured website, which will be automatically redirected to the Jabba login page, log in with the Jabba username and password chosen at installation.

  •  
    • For returning DSL customers – After connecting your DSL modem to the phone line, power it on and wait for the ADSL light to go solid and then power on your router. From your Internet-ready device, connect its wireless adapter to your wireless router’s password-protected network. Open a browser (i.e., Internet Explorer, Firefox, Google Chrome, or Safari) to any unsecured website, which will be automatically redirected to the Jabba login page, log in with the Jabba username, and password chosen at installation.

  •  
    • Wifi/Hotspot Customers – Look for available wifi connections from your device’s wifi adapter.  You will be looking for connections named either Jabbawifi or some variation of the (abbreviated) park name.  Choose the connection with the best signal to connect to. Open a browser (i.e., Internet Explorer, Firefox, Google Chrome, or Safari) to any non-secured website and you will be automatically redirected to the Jabba login page.  At the bottom, select the new user link and then choose the package and length of time you want. Continue to fill in each required field until the congratulations page. Close and reopen your browser to get to the Jabba login page and enter in the username and password you just created. Upon acceptance, you can now surf the Internet.  Follow these beginning steps to sign into Jabba for each of your devices up to the maximum allowable for each park. For a step-by-step guide please refer to “More information on my resort” under the services FAQ tab.

How do I plug in my router correctly?

Visual Graphic for how to plug in pouter

What is an outdoor antenna?
  • The outdoor antenna is about the size of the average adult’s hand. It will be professionally installed onto the customer’s unit with regard to the park rules and regulations. An Ethernet cable connects the antenna to the customer’s wireless router installed along the path the customer has chosen with the installer. This customized professional installation includes the antenna, the router setup, and connection to all customer devices.
How do I purchase a new package or change a current package?
    • Our Support Team will be happy to walk you through the process. Please call 602.235.0591 or email [email protected] to renew or change your package.
More information on my resort?
  • Pricing and service packages vary depending on location. Please look for your location under the new user section for a flyer or call 602.235.0591 for more information on available packages.
Login Dropdown

All new users MUST BE ON-SITE as billing starts immediately after signup.

Fixed Wireless and DSL Connections require users to contact Customer Support at 602.235.0591 or email [email protected].

All new users MUST BE ON-SITE as billing starts immediately after signup.

Fixed Wireless and DSL Connections require users to contact Customer Support at 602.235.0591 or email [email protected]. Only available at certain locations.

Jabba Sign-up Walkthrough

Your park is now hosted by Keswick Communications!

Please click the link below to access all the current information about your location.

Keswick Communications

All new users MUST BE ON-SITE as billing starts immediately after signup.

Sun Communities Sign-up Walkthrough

 

Premium Wifi Pricing (2 Devices)
1 Day - 5.95
3 Days - 9.95
1 Week - 14.95
1 Month - 29.95

Family Plan Pricing (4 Devices)
1 Day - 7.95
3 Days - 12.95
1 Week - 19.95
1 Month - 34.95

SunStream Wired Pricing (4 Devices)
1 Day - 7.95
3 Days - 14.95
1 Week - 24.95
1 Month - 39.95

All new users MUST BE ON-SITE as billing starts immediately after signup.

Jabba Sign-up Walkthrough

All new users MUST BE ON-SITE as billing starts immediately after signup.

Jabba Sign-up Walkthrough

All new users MUST BE ON-SITE as billing starts immediately after signup.

Jabba Sign-up Walkthrough

Canadian Parks

All new users MUST BE ON-SITE as billing starts immediately after signup.

Please contact Customer Support at (844) 870-0344,

or email at [email protected] for more information.

Regular Internet (15 MBPS) - Free

Premium Internet (25 MBPS) - $10 (CAD)

Jabba Set-up Walkthrough

Some location's pricing may differ. Please call for confirmation

Please contact Customer Support at (855) 546-3655,

All new users MUST BE ON-SITE as billing starts immediately after signup.

or email at [email protected] for more information.

$5.95/Day

$14.95/Week

$24.95/Month

Jabba Set-up Walkthrough

Some location's pricing may differ. Please call for confirmation

Please contact Customer Support at (855) 546-3655,

All new users MUST BE ON-SITE as billing starts immediately after signup.

or email at [email protected] for more information.

$5.95/Day

$14.95/Week

$34.95/Month for 10 MBPS

Jabba Set-up Walkthrough

Some location's pricing may differ. Please call for confirmation

Please contact Customer Support at (855) 546-3655,

All new users MUST BE ON-SITE as billing starts immediately after signup.

or email at [email protected] for more information.

$5.95/Day

$14.95/Week

$29.95/Month for 5 MBPS

$34.95/Month for 10 MBPS

Jabba Set-up Walkthrough

Some location's pricing may differ. Please call for confirmation

Please contact Customer Support at (855) 546-3655,

All new users MUST BE ON-SITE as billing starts immediately after signup.

or email at [email protected] for more information.

$5.95/Day

$14.95/Week

$27.95/Month for 5 MBPS

$32.95/Month for 10 MBPS

Jabba Set-up Walkthrough

Some location's pricing may differ. Please call for confirmation

All new users MUST BE ON-SITE as billing starts immediately after signup.

Fixed Wireless and DSL Connections require users to contact Customer Support at 602.235.0591 or email [email protected].

Voyager Wifi Pricing 

JabbaTV Channel List Roku Channel Download Tutorial

Jabba Sign-up Walkthrough

 

All new users MUST BE ON-SITE as billing starts immediately after signup.

Pueblo El Mirage Pricing  Jabba Sign-up Walkthrough

All new users MUST BE ON-SITE as billing starts immediately after signup.

Fiesta Key Pricing  Jabba Sign-up Walkthrough

Please contact Customer Support at  602.235.0591, or Toll-Free at 844.870.0344

or email at [email protected] to set up your account.

JabbaTV Pricing Roku Channel Download Tutorial

Roku Menu Guide  Roku Remote Guide 

JabbaTV Channel Guide

Internet speed is shared among the number of devices being used on an account. Actual speeds may vary and are not guaranteed. Internet speed depends on a variety of conditions, including but not limited to; performance and age of devices, number of devices running simultaneously, and congestion during peak times.
What are the support numbers hours?
    • Our support team hours are 8 am – 8 pm MST
JabbaTalk Help Materials
How can I contact customer service?
    • Feel free to call our support team at 602.235.0591, or Toll-Free at 844.870.0344, or email at [email protected]
    • Our support team hours are 8 am – 8 pm MST
    • Jabba provides award-winning customer service with our patient and local Technical Support Department. We will help assist you with any issues and/or answer any questions you might have at (602) 235-0591 any day of the week 8 am to 8 pm MST.  Alternatively, once your account has been created, your 24/7 access to the customer portal can be utilized at www.jabbacom.com then selecting “manage account”. Log in with the username and password created initially to affect anything customer service can which includes making payments, suspending service, or increasing bandwidth.
How can I contact customer service?
    • Feel free to call our support team at 602.235.0591, or Toll-Free at 844.870.0344, or email at [email protected]
    • Our support team hours are 8 am – 8 pm MST
    • Jabba provides award-winning customer service with our patient and local Technical Support Department. We will help assist you with any issues and/or answer any questions you might have at (602) 235-0591 any day of the week 8 am to 8 pm MST.  Alternatively, once your account has been created, your 24/7 access to the customer portal can be utilized at www.jabbacom.com then selecting “manage account”. Log in with the username and password created initially to affect anything customer service can which includes making payments, suspending service, or increasing bandwidth.
How do I sign-up for Jabba high-speed Internet service?
    • For returning outdoor antenna customers – Plug in the power to your antenna first, wait 60 seconds, then power on your wireless router. From your Internet-ready device, connect its wireless adapter to your wireless router’s password-protected network. Open a browser (i.e., Internet Explorer, Firefox, Google Chrome, or Safari) to any unsecured website, which will be automatically redirected to the Jabba login page, log in with the Jabba username and password chosen at installation.

  •  
    • For returning DSL customers – After connecting your DSL modem to the phone line, power it on and wait for the ADSL light to go solid and then power on your router. From your Internet-ready device, connect its wireless adapter to your wireless router’s password-protected network. Open a browser (i.e., Internet Explorer, Firefox, Google Chrome, or Safari) to any unsecured website, which will be automatically redirected to the Jabba login page, log in with the Jabba username, and password chosen at installation.

  •  
    • Wifi/Hotspot Customers – Look for available wifi connections from your device’s wifi adapter.  You will be looking for connections named either Jabbawifi or some variation of the (abbreviated) park name.  Choose the connection with the best signal to connect to. Open a browser (i.e., Internet Explorer, Firefox, Google Chrome, or Safari) to any non-secured website and you will be automatically redirected to the Jabba login page.  At the bottom, select the new user link and then choose the package and length of time you want. Continue to fill in each required field until the congratulations page. Close and reopen your browser to get to the Jabba login page and enter in the username and password you just created. Upon acceptance, you can now surf the Internet.  Follow these beginning steps to sign into Jabba for each of your devices up to the maximum allowable for each park. For a step-by-step guide please refer to “More information on my resort” under the services FAQ tab.

How do I purchase a new package or change a current package?
    • Our Support Team will be happy to walk you through the process. Please call 602.235.0591 or email [email protected] to renew or change your package.
How much does the internet cost?
    • Pricing and service packages vary depending on location. Please look for your location under the “More information on my resort?” tab under the services section or Call 602.235.0591 for more information on available packages.
How much does JabbaTV cost?
    • JabbaTV costs $34.95/monthly. A Roku device is required to access JabbaTV
How much does JabbaTalk cost?
    • JabbaTalk is offered at $19.95/monthly plus one time fee of $19.95 for installation.
How is 1 day of service calculated?
    • One day of service is a 24-hour continuous time period beginning at the first point of activation.
Can I use 1 account between 2 (or more) devices?
    • Yes, you may connect up to 4 devices at once. If you need to remove a device please contact us at 602.235.0591 or email [email protected].
Can I access my email through my account?
    • Yes. After signing into our networks you can access your email.
Can I use VOIP phone services over the Internet?
    • Yes, you should be able to use VOIP phone services over our internet services.
What service plans are available to me?
    • Jabba offers: daily (24 hours), weekly, and monthly service plans, all contract-free! (Offers may vary depending on location)

      Please refer to the service plan rate flyer provided by Jabba or use the “More information on my resort tab” found below.

  •  
    • All service plans include unlimited usage so no data caps, no fees to start, stop, or suspend service. The price on the flyer is the price customers pay. There are no hidden fees or hidden charges. 
More information on my resort?
  • Pricing and service packages vary depending on location. Please look for your location under the new user section for a flyer or call 602.235.0591 for more information on available packages.
Login Dropdown

All new users MUST BE ON-SITE as billing starts immediately after signup.

Fixed Wireless and DSL Connections require users to contact Customer Support at 602.235.0591 or email [email protected].

All new users MUST BE ON-SITE as billing starts immediately after signup.

Fixed Wireless and DSL Connections require users to contact Customer Support at 602.235.0591 or email [email protected]. Only available at certain locations.

Jabba Sign-up Walkthrough

Your park is now hosted by Keswick Communications!

Please click the link below to access all the current information about your location.

Keswick Communications

All new users MUST BE ON-SITE as billing starts immediately after signup.

Sun Communities Sign-up Walkthrough

 

Premium Wifi Pricing (2 Devices)
1 Day - 5.95
3 Days - 9.95
1 Week - 14.95
1 Month - 29.95

Family Plan Pricing (4 Devices)
1 Day - 7.95
3 Days - 12.95
1 Week - 19.95
1 Month - 34.95

SunStream Wired Pricing (4 Devices)
1 Day - 7.95
3 Days - 14.95
1 Week - 24.95
1 Month - 39.95

All new users MUST BE ON-SITE as billing starts immediately after signup.

Jabba Sign-up Walkthrough

All new users MUST BE ON-SITE as billing starts immediately after signup.

Jabba Sign-up Walkthrough

All new users MUST BE ON-SITE as billing starts immediately after signup.

Jabba Sign-up Walkthrough

Canadian Parks

All new users MUST BE ON-SITE as billing starts immediately after signup.

Please contact Customer Support at (844) 870-0344,

or email at [email protected] for more information.

Regular Internet (15 MBPS) - Free

Premium Internet (25 MBPS) - $10 (CAD)

Jabba Set-up Walkthrough

Some location's pricing may differ. Please call for confirmation

Please contact Customer Support at (855) 546-3655,

All new users MUST BE ON-SITE as billing starts immediately after signup.

or email at [email protected] for more information.

$5.95/Day

$14.95/Week

$24.95/Month

Jabba Set-up Walkthrough

Some location's pricing may differ. Please call for confirmation

Please contact Customer Support at (855) 546-3655,

All new users MUST BE ON-SITE as billing starts immediately after signup.

or email at [email protected] for more information.

$5.95/Day

$14.95/Week

$34.95/Month for 10 MBPS

Jabba Set-up Walkthrough

Some location's pricing may differ. Please call for confirmation

Please contact Customer Support at (855) 546-3655,

All new users MUST BE ON-SITE as billing starts immediately after signup.

or email at [email protected] for more information.

$5.95/Day

$14.95/Week

$29.95/Month for 5 MBPS

$34.95/Month for 10 MBPS

Jabba Set-up Walkthrough

Some location's pricing may differ. Please call for confirmation

Please contact Customer Support at (855) 546-3655,

All new users MUST BE ON-SITE as billing starts immediately after signup.

or email at [email protected] for more information.

$5.95/Day

$14.95/Week

$27.95/Month for 5 MBPS

$32.95/Month for 10 MBPS

Jabba Set-up Walkthrough

Some location's pricing may differ. Please call for confirmation

All new users MUST BE ON-SITE as billing starts immediately after signup.

Fixed Wireless and DSL Connections require users to contact Customer Support at 602.235.0591 or email [email protected].

Voyager Wifi Pricing 

JabbaTV Channel List Roku Channel Download Tutorial

Jabba Sign-up Walkthrough

 

All new users MUST BE ON-SITE as billing starts immediately after signup.

Pueblo El Mirage Pricing  Jabba Sign-up Walkthrough

All new users MUST BE ON-SITE as billing starts immediately after signup.

Fiesta Key Pricing  Jabba Sign-up Walkthrough

Please contact Customer Support at  602.235.0591, or Toll-Free at 844.870.0344

or email at [email protected] to set up your account.

JabbaTV Pricing Roku Channel Download Tutorial

Roku Menu Guide  Roku Remote Guide 

JabbaTV Channel Guide

Internet speed is shared among the number of devices being used on an account. Actual speeds may vary and are not guaranteed. Internet speed depends on a variety of conditions, including but not limited to; performance and age of devices, number of devices running simultaneously, and congestion during peak times.
How do I purchase a new package or change a current package?
    • Our Support Team will be happy to walk you through the process. Please call 602.235.0591 or email [email protected] to renew or change your package.
How much does the internet cost?
    • Pricing and service packages vary depending on location. Please look for your location under the “More information on my resort?” tab or Call 602.235.0591 for more information on available packages.
How much does JabbaTV cost?
    • JabbaTV costs $34.95/monthly. A Roku device is required to access JabbaTV
How much does JabbaTalk cost?
    • JabbaTalk is offered at $19.95/monthly plus one time fee of $19.95 for installation.
JabbaTalk Help Materials
How is 1 day of service calculated?
    • One day of service is a 24-hour continuous time period beginning at the first point of activation.
How can I increase my signal?
    • With WIFI, distance is important. Being too far away affects the signal you are receiving. Being too close can also decrease WIFI performance as WIFI signals need room to expand. Please call our support team for assistance. 602.235.0591
When I try to connect, I don't receive a welcome/login screen?
    • Please attempt to forget the network and turn off your device for 5 minutes. Once the device is on, retry connecting to the network.
    • Be sure to check your wifi signal strength. Too weak of a signal means you may be unable to get connected.
Test your Speed
I’m interested in getting a quote, what do I do?
    • Great!  Please email [email protected] or call 602.235.0591 to set up a free consultation.
What States/Provinces is Jabba available in?
    • Jabba is available all over the USA and Canada. We are currently expanding into other countries. Check back soon for updates.
What is your warranty policy?
    • All equipment is warranted for 1 year from the date of installation. Jabba workmanship is warranted for 2 year from the date of installation. 
Who will build my network?
    • All Jabba networks are designed, built, and managed by Jabba certified employees. 
Where is your Support Team located?
    • Jabba’s friendly tech support team is located at Jabba HQ in Phoenix AZ. 
What is the Targeted up-time?
    • Our Targeted Up-time is 99.6%

Contact Support

Fill out the form below to contact support

Choose An Option

New Jabba Users need to access the Resort network at their location to be directed to their locations sign up page. Please feel free to reach out to our customer support if you require further help.

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